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Violence Against Women
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E-mail Use Among a Sample of Intimate Partner Violence Shelter Residents

Emily F. Rothman

Boston University School of Public Health

Jennifer Meade

Rhode Island College School of Social Work

Michele R. Decker

Harvard School of Public Health

Although it is estimated that approximately 75% of U.S. adults have e-mail access, the proportion of battered women's shelter residents who use e-mail is currently unknown. Remaining in contact with residents following shelter stays is challenging. E-mail might hold promise for follow-up contact if a sufficient number of survivors use e-mail and safety concerns can be addressed. Among a convenience sample of residents of 11 Massachusetts shelters (N = 57), the authors find that 47% had a current e-mail account. Among those with e-mail accounts, 89% used e-mail in locations other than their own homes; 81% reported that, to their knowledge, their e-mail accounts had never been accessed by unauthorized dating partners; and 88% reported that they thought it would be safe for the shelter to e-mail them following their departure. Additional research assessing the feasibility (i.e., safety, acceptability, and cost benefit) of remaining in contact with shelter residents via the Internet would be beneficial.

Key Words: battered women's shelter residents • e-mail • follow-up contact

Violence Against Women, Vol. 15, No. 6, 736-744 (2009)
DOI: 10.1177/1077801209332188
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